Talk:Pets/@comment-33905534-20200127035534/@comment-33905534-20200128231822

wow so i message animal jam about the hack bear : and i got the e-mail back ,here is what they said below... they did not even talk about the hack bear at all ..,couple of my nm friends  got scam from the bears.How many player dose it take till more get scam..

Thanks animal jam for ur auto e-mail

We are truly sorry for that bad experience you had from other Jammers misbehaving. We appreciate you bringing this to our attention.

The best way to report a player who is being mean or breaking the rules is by using the in-game report system. To do this, click on the Player Card and click the button that looks like a police badge. After that, just follow the instructions that pop up to submit the report. You also have the option to block them so you never see their chat again.

Please note that we always take the safety and security of all of our players very seriously, and want to assure you that we have highly trained moderators available 24 hours a day, 7 days a week to monitor all activities in Animal Jam. Should we find any players breaking the Animal Jam rules, we will be taking swift and appropriate action on their account.

We want to assure you that we take the security of our accounts very seriously and have security specialists who are always working hard to protect Animal Jam.

We truly appreciate you taking the time to let us know about this incident. As mentioned before, if a Jammer is found to be breaking the Animal Jam rules, a moderator will take swift and appropriate action on their account.

We hope you found this helpful. Please let us know if you have any other questions or concerns.

Sincerely,

Perci T. Animal Jam HQ