Board Thread:General Discussion/@comment-34177111-20190309174816/@comment-34193805-20190309182146

I don't have the same virus protection but I have experienced something like it, usually you go to the firewall or one of the settings and unblock/allow the url. apparently there's two or more different AVGs, I don't know which one she uses but here's a link that might help

https://support.avg.com/SupportArticleView?l=en&urlname=How-to-add-Sites-to-the-Exceptions-List-in-Cloud-Care