Board Thread:News and Announcements/@comment-36567350-20180821142314/@comment-34971681-20180821200039

Yummyyummyred wrote: GenericAesthetic wrote: Jammer2dnn45 wrote: GenericAesthetic wrote: Just figured I'd comment for the P.S bit C:

If you contact Animal Jam via their support email (I'll put it in brackets below) and explain the issue, they should be able to return your items but it is only for a one-time situation. They will only give back your items once and will only give back the items if they have a full thorough explanation.

Hope this helps with getting your items back C':

support@animaljam.com

^^ They will probably ask for information like who scammed you, what items did you lose, when did you lose them, what's your username, etc. They will not ask for your password. Just send them an email and they'll reply with what they need to do, oop. I wish that worked for everyone. AJHQ doesn't give items back to nms anymore  That's awful ;-; Non members shouldn't have to pay for a membership to just get back items that others selfishly stole from them. I hope you're able to somehow get your items back soon, @yummyyummyred. Aw, that's so nice of you! and I completely agree. Thank you so much ^^ @Generic Aesthetic Welc fren C: Hopefully Animal Jam, if enough people ask about getting back their items due to being scammed, they'll change the rules and allow all jammers, members and non-members, to regain scammed items, oof.